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New Service Tests and Rates Hotel WiFi

New Service Tests and Rates Hotel WiFi

Fast and reliable wireless Internet access continues to be a challenge for hotels and remains a sticking point for guests who are increasingly dependent on mobile technology. According to J.D. Power’s 2013 North America Hotel Guest Satisfaction Index Study, WiFi ...

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Boosting Hotel Bandwidth

Boosting Hotel Bandwidth

How much Internet bandwidth does your property need? William Murray has a simple answer: More than you currently have. His typical guest carries both a smartphone and a laptop computer or tablet, meaning that his hotels require four times more ...

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Smarter WiFi

When the Mandarin Oriental hotel opened in Manhattan in 2003, guests were hardly clamoring for wireless Internet access. But a few years later, Apple released the iPhone and Amazon launched its Kindle e-reader. Then came the iPad, and suddenly guests ...

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