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Guest Satisfaction Reaches Seven-Year High

Guest Satisfaction Reaches Seven-Year High

WESTLAKE VILLAGE, Calif.—Following two years of declines, hotel guest satisfaction has increased significantly, reaching its highest levels in the past seven years, according to the J.D. Power 2013 North America Hotel Guest Satisfaction Index Study. The study, now in its ...

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Ritz-Carlton Heading Back to Bali in 2014

Ritz-Carlton Heading Back to Bali in 2014

HONG KONG—The Ritz-Carlton Hotel Company is set to make a return to the island of Bali in 2014. The Ritz-Carlton, Bali is owned by PT Oriental Indah Bali Hotel Company and designed by architects and designers, Burega Farnell. It will ...

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