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Noise Complaints Top Online Hotel Reviews

Noise Complaints Top Online Hotel Reviews

An recent analysis of online guest reviews done by ReviewPro reveals that noise is the number one most common complaint by consumers in all but one city. The reviews came from 5,683 hotels in 20 key tourist destinations. Except from ...

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Managing the Social Web

The impact that online reviews and social media chatter have on the hotel industry can no longer be ignored by brands and property management companies that hope to maintain their reputations and provide guests with high-quality service. But attempting to ...

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