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Valencia Group Grows Portfolio

Valencia Group Grows Portfolio

SAN ANTONIO—Hotel operator, Valencia Group, watched its portfolio grow from three, nationally recognized properties and two brands to five hotels and three brands over the winter season. The Texas-based company announced the opening of Hotel Sorella Country Club Plaza in ...

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Southern Living Introduces Branded Hotel Collection

Southern Living Introduces Branded Hotel Collection

NEW YORK—Time Inc.’s Southern Living introduces the Southern Living Hotel Collection—a small, curated group of independent, four- and five-star level hotels, resorts, and inns that span 18 Southern states. Hotels in the collection are vetted according to the same criteria ...

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A Comeback Story

A Comeback Story

Many chain and boutique hotels have concierges who serve as troubleshooters for guests, offering advice, tips, and suggestions. But the independently owned 98-room Galley Bay Resort in Antigua has turned every employee into a concierge or ambassador for the hotel. ...

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Connect the Dots

Connect the Dots

On a recent tour of a $1-million-per-key brand boutique hotel in New York City, I asked my guide, “What is the experience I should expect?” She replied, “We are here to help you design your own experience.” To me, that’s ...

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