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Preventing the Flu

Preventing the Flu

January and February mark peak flu season, and public health concerns are top-of-mind for hotel managers, guests, and staff. To ensure your facility is properly equipped to handle a potential outbreak, facility managers need to develop and initiate a comprehensive ...

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Celebrating Hotel Housekeepers

Not every hotel housekeeper will climb the ranks to eventually hold management positions, but Douglas Hustad, managing director of the Turnberry Isle Miami, is a living example that an upward career trajectory is possible. Hustad, who has more than 25 ...

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High-Tech Housekeeping

What’s most important to hotel guests? You’ll get no penalty if the word “service” immediately came to mind. Guest service is and always will remain the essence of hospitality, but in this age of a transient population hotel cleanliness has ...

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