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Business Travelers’ Mobile Trends

When today’s road warriors hit the trail, they are armed with three or four mobile devices to help them stay connected to office and home. They are more inclined to carry a tablet than a laptop. And, when these business ...

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Join the Club

As more and more foodies begin to seek out travel destinations based on culinary offerings, hotels are working hard to incorporate food and beverage concepts that will stand out—not only in the lodging scene, but in the restaurant scene as ...

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Warm and Gracious

For Jennifer Robbins, success is all about engagement. As general manager of the DoubleTree by Hilton in Naples, Fla., Robbins doesn’t think her management style is unique, but she does bring a somewhat unique outlook to engaging her staff. “I ...

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Staffing for Prosperity

In 2010, it was the ability of U.S. hotel managers to control labor costs that was the driving force behind the subdued 3.4 percent increase in total operating expenses posted by the properties in our Trends® in the Hotel Industry ...

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Thinking Differently About Design

A positive outlook promotes positive output, and we’ve seen this reflected visually in the trends of the hospitality industry for 2012. There is a dynamic feeling of hope and growth in the lodging business, giving the industry the confidence it ...

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