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Guest Satisfaction Reaches Seven-Year High

Guest Satisfaction Reaches Seven-Year High

WESTLAKE VILLAGE, Calif.—Following two years of declines, hotel guest satisfaction has increased significantly, reaching its highest levels in the past seven years, according to the J.D. Power 2013 North America Hotel Guest Satisfaction Index Study. The study, now in its ...

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IHG to launch Holiday Inn Resort in Japan

IHG to launch Holiday Inn Resort in Japan

TOKYO—IHG ANA Hotels Group Japan and Aoshima Resort Co. announced a new franchise partnership that will see the Miyazaki Aoshima Palmbeach Hotel rebranded to ANA Holiday Inn Resort Miyazaki. The hotel commences operation on July 16 with the re-branding planned ...

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IHG Opens Its Second Hotel in Ecuador

IHG Opens Its Second Hotel in Ecuador

MIAMI–InterContinental Hotels Group (IHG) announced the opening of the 122-room Holiday Inn Hotel Guayaquil Airport in Guayaquil, Ecuador. The seven-story new-build hotel is adjacent to the José Joaquín de Olmedo International Airport, and is the second IHG-branded hotel for Ecuador. ...

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Holiday Inn Expands in Spain

Holiday Inn Expands in Spain

InterContinental Hotels Group’s (IHG) Holiday Inn brand continues to grow in Spain, with the signing of Holiday Inn Madrid – Las Tablas. Holiday Inn Madrid – Las Tablas, due to open at the beginning of quarter three this year, will ...

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Holiday Inn Heading to Sydney’s Warwick Farm

SYDNEY, Australia—InterContinental Hotels Group (IHG) and Oscars Hotels have signed a franchise agreement for a 146-room Holiday Inn hotel at Warwick Farm in Sydney’s south west. Oscars Hotels purchased the Sunnybrook Hotel in April 2011 and with this agreement will ...

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