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Taking Steps to Help Prevent Suicides in Hotels

Taking Steps to Help Prevent Suicides in Hotels

On July 20, 1995, comic book writer George Caragonne checked into the Marriott Marquis in New York City intent on taking his own life. The despondent comic book writer asked a bellman if the Marquis was the highest building in ...

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Tips for Deep Cleaning a Hotel Guestroom

Tips for Deep Cleaning a Hotel Guestroom

For many hotels, the slower winter months are a perfect time to ramp up deep cleaning efforts in guestrooms. Deep cleaning is the process of taking a room out of a hotel’s salable inventory and thoroughly cleaning it to more ...

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Michael Doyle Shares Asset Management Strategy

Michael Doyle Shares Asset Management Strategy

If Michael Doyle had scored just a few more goals or blocked a few more pucks while playing hockey at Cornell University, hotel asset management might be missing one of its more notable practitioners and industry proponents. A die-hard hockey ...

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Preventing Housekeeper Back Injuries

Preventing Housekeeper Back Injuries

Preventing back injuries is a major workplace safety challenge. If employees follow proper lifting techniques, the risk of on-the-job lower-back injuries can be avoided or minimized: Tuck your pelvis. This will tighten the stomach muscles and keep the back straight ...

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Pricing in a Social World

Pricing in a Social World

The advent of online travel agencies (OTAs) ushered in an era of price transparency on a broad scale. Revenue managers suddenly had to pay close attention to their price position relative to the competitive set, adding another variable to complex ...

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