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Pricing in a Social World

Pricing in a Social World

The advent of online travel agencies (OTAs) ushered in an era of price transparency on a broad scale. Revenue managers suddenly had to pay close attention to their price position relative to the competitive set, adding another variable to complex ...

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Changing the Channels

Changing the Channels

Despite the many devices hotel guests bring with them, the television remains the centerpiece of every guestroom. It’s the one thing capable of delivering a widescreen view of all the news, sports, movies, and broadcast shows guests are looking for. ...

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Making Mobile Apps Easier

Making Mobile Apps Easier

Are you a hotel that wants to highlight and promote your property and services in a visually dynamic, technologically savvy way? There’s an app for that. Today’s travelers are dependent on mobile devices, and hotels are constantly trying to keep ...

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Tips for Upgrading Your WLAN

Tips for Upgrading Your WLAN

The hospitality industry is a competitive one with thousands of choices that need to be made nearly every day. From what thread-count sheets to purchase to how big the kiosk monitor should be, it’s easy to get bogged down in ...

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Don’t Disrupt Staff Communications

You may have heard the term “narrowbanding” over the past twenty years and thought it only applies to public safety organizations, manufacturing environments or maybe transportation and logistics companies. In fact, the hospitality industry is directly affected by a narrowbanding ...

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