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Google Business Photos Show Consumers a New View

Google Business Photos Show Consumers a New View

When approached by Google in August about getting involved with its new Business Photos platform, Dorothy Dowling, senior vice president of marketing and sales for Best Western International, didn’t think twice about signing up. The new service—which uses Street View ...

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Building Guest Loyalty in the Digital Age

Building Guest Loyalty in the Digital Age

As the distribution landscape continues to evolve and more guests turn to online and mobile sources to research and book their stays, hotel companies need to devote more energy and dollars toward achieving long-term consumer loyalty, says Umar Riaz, the ...

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Boosting Hotel Bandwidth

Boosting Hotel Bandwidth

How much Internet bandwidth does your property need? William Murray has a simple answer: More than you currently have. His typical guest carries both a smartphone and a laptop computer or tablet, meaning that his hotels require four times more ...

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Hotels.com Reveals Mobile Booking Trends

Hotels.com Reveals Mobile Booking Trends

DALLAS—Mobile devices have become an integral part of the travel experience. Since 2011, Hotels.com has had over 20 million downloads of its mobile hotel booking app, proving that millions of people are adapting to the mobile way of life, especially ...

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Hotel Workspaces Creating New Revenue Potential

Hotel Workspaces Creating New Revenue Potential

Although transient bookings are strong and the hotel industry as a whole is bouncing back from the downturn, group demand has been sluggish to recover. With less large-scale meeting and convention business on the books, hotels are getting creative and ...

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