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Taking Advantage of Travel Disruptions

Taking Advantage of Travel Disruptions

A reality of air travel is that cancellations and delays are unavoidable, especially during the winter months. But can hotels turn a frustrating experience for travelers into a positive one? And maybe bring in significant new business in the process? ...

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How Much Bandwidth Does Your Property Need?

How Much Bandwidth Does Your Property Need?

Two years ago, BioMarin, a pharmaceutical firm based in San Rafael, Calif., called Inn Marin to book an offsite training session. This wasn’t unusual since the 69-room independent hotel is located eight miles up the road from the company’s headquarters. ...

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Data Security and Privacy Best Practices

Data Security and Privacy Best Practices

This is shaping up to be the year of data security in the United States. There are several trends to pay attention to within the hotel and hospitality industry: federal privacy enforcement actions; civil class actions; state data breach notice ...

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Starwood’s Digital Initiatives Connect with Guests

Starwood’s Digital Initiatives Connect with Guests

If you’re looking to get your guests’ attention, smartphones can be a good place to start. More than ever, guests are turning to mobile devices like these to research travel, book rooms, and interact with brands. From receiving instant directions ...

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Preparing for PCI 3.0: Review These 4 Key Changes

Preparing for PCI 3.0: Review These 4 Key Changes

Version 3.0 of the Payment Card Industry Data Security Standard has been released. Trustwave, a information security technology and services company, highlights some of the key changes: 1. Greater technical controls. If you have an e-commerce site, even if it ...

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