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A Lost and Found Solution

A Lost and Found Solution

The lost and found departments at most hotels can easily be compared to a piled-up purgatory, where left-behind phone chargers, keys, and jewelry await a reunion with their owners. And since the lost and found process is often such a ...

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Biometric Benefits

When away on vacation, it is often a hassle to keep track of credit and debit cards. Travelers have the ability to leave these important items at the hotel restaurant, lose them by the pool, or get them stolen while ...

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Stay Connected

More than half of all mobile phone subscribers in the United States own smartphones, according to a recent Nielsen estimate. To cater toward the growing trend of mobile applications, technology companies are developing new solutions that allow hotel employees to ...

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Managing the Social Web

The impact that online reviews and social media chatter have on the hotel industry can no longer be ignored by brands and property management companies that hope to maintain their reputations and provide guests with high-quality service. But attempting to ...

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Digital Dining

In our information-hungry society, technology has rapidly transformed the way consumers make purchases today. And as our methods of communication evolve, businesses must embrace new approaches for engaging with their customers. In the lodging industry, this has prompted many hotels ...

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