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Ask Anthony: Is Airbnb Hurting Hotels?

Ask Anthony: Is Airbnb Hurting Hotels?

Anthony Melchiorri, hotel fixer and host of Travel Channel’s Hotel Impossible, loves dishing out advice. From sharing best practices to tackling operational issues, he’s here to answer your questions. What’s your take on Airbnb, and is it hurting hotels? A ...

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Revamped Hyatt Mobile App Includes Uber Integration

Revamped Hyatt Mobile App Includes Uber Integration

CHICAGO—Hyatt Hotels Corporation today announced a new feature to Hyatt’s revamped mobile app that makes it easier for guests to get from their current location to their Hyatt hotel. Hyatt is the first hotel brand to integrate its mobile app ...

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First Robotic Butler Reports for Duty at Aloft Cupertino

First Robotic Butler Reports for Duty at Aloft Cupertino

STAMFORD, Conn.—Aloft Hotels has appointed the brand’s first Botlr (robotic butler), A.L.O. The cyber associate makes his debut at Aloft Cupertino today, making Aloft the first major hotel brand to hire a robot for both front- and back-of-house duties. In ...

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Marriott Expands Mobile Check-in, Checkout Services

Marriott Expands Mobile Check-in, Checkout Services

BETHESDA, Md.—As part of its global mobile strategy, Marriott International Inc. is announcing an expansion of the company’s mobile check-in and checkout feature. Now, 11 additional brands are joining the nearly 500 properties of the company’s flagship Marriott Hotels brand in ...

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Online Channels Continue to Lead Hotel Bookings

Online Channels Continue to Lead Hotel Bookings

NEW YORK—In the second quarter 2014, online channels—which include Online Travel Agents (OTAs), hotel websites (Brand.com), and global distribution systems (GDS) used by travel agents—continued to grow in popularity among individual business and leisure travelers, according to data from the ...

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