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Room for Change

Room for Change

Deepesh Kholwadwala, CEO of Sun Capital Hospitality Management in Albuquerque, speaks for many hotel owners when he says online travel agencies (OTAs) place a high cost burden on hotels. “The online travel agency business is a smart model, but a ...

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ExtendedStayer.com Reaches 250 Partner Hotels

ExtendedStayer.com Reaches 250 Partner Hotels

WOODLAND, Calif.—Extended Stayer has officially partnered with 250 hotels with the addition of the MainStay Suites in Pensacola, Fla. Roshan Patel, chief executive said, “I am delighted to reach such a large number of hotels in such a quick span ...

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Making the Connection

The demand for high-speed Internet access at hotels has never been greater. Fifty-five percent of hotel guests used the service in 2011, up from just 20 percent five years earlier, according to a recent study by J.D. Power and Associates. ...

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Establishing a Mobile Strategy

Many hotel brands are so eager to get involved with mobile—mobile marketing, mobile booking, mobile services, etc.—that they don’t stop to consider what that involvement should achieve and what it can offer guests while remaining consistent with their brand goals ...

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