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IHG Agrees to Give Pricing Power Back to OTAs

IHG Agrees to Give Pricing Power Back to OTAs

After accusations last year by the Office of Fair Trade (OFT) Intercontinental Hotels Group (IHG) has reached an agreement with Expedia.com and Priceline’s Booking.com to allow the online travel agents (OTAs) more control over pricing. After an investigation last year, ...

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Choice Hotels Launches RapidBook

Choice Hotels Launches RapidBook

ROCKVILLE, Md.—Choice Hotels International announced the launch of RapidBook, a streamlined booking option that enabling travelers to make reservations quickly and easily using a mobile device. “Our guests are constantly changing the way they shop for and book travel,” said ...

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Bidding for Boutiques

Bidding for Boutiques

A new travel startup called Stayful aims to make the independent boutique hotel experience more accessible and affordable to U.S. travelers while helping hoteliers fill unsold inventory. The technology will allow consumers to name their own price with real-time bidding. ...

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Your Good Name

Your Good Name

When the Conrad Miami suffered a technical problem in February that significantly slowed down its elevators, General Manager Stephane Mercier found himself responding to a complaint on TripAdvisor. The guest saw Mercier’s response and stopped by the front desk two ...

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Better Online Engagement

Better Online Engagement

When making booking decisions, guests are looking at up to 11 online review sites. This is fundamentally changing the dynamics of loyalty, says Kristin Muhlner, CEO of newBrandAnalytics. Here’s why direct engagement is imperative and how hoteliers can effectively mine ...

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