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Hoteliers Seek Footholds in Changing Digital Landscape

Hoteliers Seek Footholds in Changing Digital Landscape

At the Revenue Strategy Summit last week in New York City, hoteliers, brand representatives, and technology folks gathered to address the high cost of guest acquisition along with other hot revenue management topics. In the opening session, Mark Lomanno, partner ...

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Understanding the FCC’s Marriott WiFi Ruling

Understanding the FCC’s Marriott WiFi Ruling

Earlier this month, the U.S. Federal Communications Commission (FCC) imposed a $600,000 fine on Marriott International for allegedly blocking personal Wi-Fi hotspots in the conference facilities of the Gaylord Opryland Resort & Convention Center in Nashville, Tenn. In its judgment, ...

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Is Holiday.com the Holy Grail for the Travel Industry?

Is Holiday.com the Holy Grail for the Travel Industry?

When a well-known Internet domain name becomes available for purchase, people take notice. That’s certainly the case this fall, with what some are calling the “Holy Grail” for the travel industry hitting the auction block. On Nov. 5, U.K.-based Breathe ...

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Data Security and Privacy Best Practices

Data Security and Privacy Best Practices

This is shaping up to be the year of data security in the United States. There are several trends to pay attention to within the hotel and hospitality industry: federal privacy enforcement actions; civil class actions; state data breach notice ...

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The Pfister Hotel Launches Augmented Reality Tour

The Pfister Hotel Launches Augmented Reality Tour

MILWAUKEE—Marcus Hotels & Resorts’ flagship property, The Pfister Hotel in Milwaukee, Wis., will be the first hotel in the United States to offer an augmented reality (AR) tour available to guests. To be launched during Milwaukee’s Gallery Night on Oct. ...

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