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JW Marriott Launches Experience-Driven App

JW Marriott Launches Experience-Driven App

BETHESDA, Md.—JW Marriott Hotels & Resorts is pleased to announce the launch of CUR8, an experience-oriented app that allows guests to share their favorite travel moments through digital videos on their personal social media networks. CUR8 is JW Marriott’s debut ...

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Best Western Introduces Google Wallet Integration

Best Western Introduces Google Wallet Integration

PHOENIX—Best Western International is streamlining the hotel booking process by working with Google to allow guests to pay for their stay using Google Wallet. The brand will integrate Google Wallet within the Android version of its Best Western To Go ...

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Clarabridge Acquires Market Metrix

Clarabridge Acquires Market Metrix

RESTON, Va.—Clarabridge Inc., a provider of intelligent Customer Experience Management (CEM) solutions, has announced the acquisition of Market Metrix, an Enterprise Feedback Management (EFM) platform in the leisure and hospitality industries. Market Metrix will complement and extend Clarabridge’s analytics and ...

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Hilton Worldwide Announces Partnership with DIRECTV

Hilton Worldwide Announces Partnership with DIRECTV

MCLEAN, Va. and EL SEGUNDO, Calif.—A new agreement will make DIRECTV a preferred television supplier for providing in-room entertainment experiences at Hilton Worldwide properties. The partnership includes two additional strategic supplier relationships for installation, service, and free-to-guest programming with DIRECTV ...

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Hotel-OTA Relationships a Hot Topic at AAHOA Convention

Hotel-OTA Relationships a Hot Topic at AAHOA Convention

The hotel industry’s love-hate relationship with online travel agencies was a hot topic during a CEO panel at the Asian American Hotel Owners Association annual convention last week in Philadelphia. As distribution costs continue to rise, hotel companies are challenged ...

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