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User-Generated Marketing Campaigns Engage Travelers

User-Generated Marketing Campaigns Engage Travelers

In the days of film cameras and slide projectors, having to (painfully) sit through the vacation photos of family and friends was a common occurrence. But times have certainly changed. With the social media explosion, anyone can easily share photos, ...

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Ask Anthony: Is Airbnb Hurting Hotels?

Ask Anthony: Is Airbnb Hurting Hotels?

Anthony Melchiorri, hotel fixer and host of Travel Channel’s Hotel Impossible, loves dishing out advice. From sharing best practices to tackling operational issues, he’s here to answer your questions. What’s your take on Airbnb, and is it hurting hotels? A ...

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Revamped Hyatt Mobile App Includes Uber Integration

Revamped Hyatt Mobile App Includes Uber Integration

CHICAGO—Hyatt Hotels Corporation today announced a new feature to Hyatt’s revamped mobile app that makes it easier for guests to get from their current location to their Hyatt hotel. Hyatt is the first hotel brand to integrate its mobile app ...

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First Robotic Butler Reports for Duty at Aloft Cupertino

First Robotic Butler Reports for Duty at Aloft Cupertino

STAMFORD, Conn.—Aloft Hotels has appointed the brand’s first Botlr (robotic butler), A.L.O. The cyber associate makes his debut at Aloft Cupertino today, making Aloft the first major hotel brand to hire a robot for both front- and back-of-house duties. In ...

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Marriott Expands Mobile Check-in, Checkout Services

Marriott Expands Mobile Check-in, Checkout Services

BETHESDA, Md.—As part of its global mobile strategy, Marriott International Inc. is announcing an expansion of the company’s mobile check-in and checkout feature. Now, 11 additional brands are joining the nearly 500 properties of the company’s flagship Marriott Hotels brand in ...

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