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2012 Innovators: Daniel Gauthier

2012 Innovators: Daniel Gauthier

It’s no surprise that the co-founder of the famed aerobatic troupe Cirque du Soleil, , has entered the hospitality world with a dramatic performance of balance and agility by introducing a hip, inventive (and somewhat surreal) eco-friendly resort complex, Le ...

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2012 Innovators: Chef Jose Garces

2012 Innovators: Chef Jose Garces

Creative partnerships within the hotel industry can translate to innovation at its best. Just ask “Iron Chef” Jose Garces, renowned for his modern interpretations of Latin and Hispanic cuisine in his 15 restaurants in five U.S. cities. In the last ...

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Brand Identity

Brand Identity

As John Lee sees it, hotel brands can’t lure customers in with a cane like carnival barkers. Attracting more guests relies on building relationships, trust, and ultimately loyalty. For more than 12 years, Lee has overseen everything from advertising and ...

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Delivering on Promises

In the summer of 1998, a Dallas gal packed her bags and moved to the Caribbean to pursue a hospitality career. Now, Karen Whitt is general manager of Regent Palms Turks and Caicos and president of the Turks & Caicos ...

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Keeping Interest Piqued

Kevin and Shawna Walker knew rebuilding an 80-year-old historical landmark was going to be tough, but not this tough. They closed the Oak Bay Beach Hotel, an English country manor house-inspired boutique hotel on Vancouver Island overlooking the Strait of ...

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