Home / People / Success Stories (page 5)

Category Archives: Success Stories

Feed Subscription

Best Western GM Creates Service Culture in Haiti

Best Western GM Creates Service Culture in Haiti

At the Best Western Premier in Petion-Ville, a neighborhood of Port-au-Prince, Haiti, it’s not unusual to see General Manager Ronald Maidens spot treating carpets, fluffing pillows in the lobby, or waiting tables in the restaurant on busy nights. In early ...

Read More »

A Business Case for Diversity and Inclusion

A Business Case for Diversity and Inclusion

Building diversity is more about nurturing ideas than it is about meeting quotas. The fact is, we live in an increasingly global industry that’s dependent on new ways of thinking to remain successful. Just ask Hilton. With 300,000 team members ...

Read More »

Richard Kessler Growing Boutique Business

Richard Kessler Growing Boutique Business

Richard Kessler was just 24 when he stumbled into the lodging industry. It was 1970, and he had begun helping a man named Cecil Day develop apartment complexes in Georgia. That summer, Day vacationed in California, and his family’s stay ...

Read More »
Scroll To Top