frontline hotel staff

2020 People of the Year: Frontline Hotel Staff

As far as the hotel industry is concerned, the COVID-19 pandemic has been a catastrophe. Hoteliers have had to deal with restricted travel, severely...
Derek Grimaldi

Derek Grimaldi: Digging Deep to Weather Crises as a Team

Looking back on 2020, Derek Grimaldi, CHA, general manager of The H Hotel, a Dolce by Wyndham Hotel in Midland, Mich., repeatedly stressed the...
Joanne Montgomery

Joanne Montgomery: Providing Shelter for Essential Workers

Joanne Montgomery started working for G6 Hospitality 13 years ago as a housekeeper at a Motel 6. She quickly recognized the potential of a...
Carlotta Williams

Carlotta Williams: Saving a Life During a Global Pandemic

Carlotta Williams is a front desk agent and night auditor who works at two properties in the Nashville area, the Quality Inn Nashville Downtown...
Yaniery Arroyo Familia

Yaniery Arroyo Familia: Putting Guests First During an Unprecedented Year

Yaniery Arroyo Familia, general manager at the Extended Stay America (ESA) Boca Raton in Boca Raton, Fla., began her hospitality career as a housekeeper....
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mattresses

An Inside Look at Mattresses: Delving Into the Technology Prior to Procurement

A high-quality mattress promotes the restful sleep that is one of the fundamental offerings of the hotel industry. But even top-tier mattresses eventually need...
revenue management

Accor Releases Q1 2024 Results

The first quarter of 2024 demonstrated the hotel demand in all Accor Group regions and segments. Operating performance indicators (RevPAR and portfolio growth) are...
Hilton Garden Inn Atlanta

Hilton Garden Inn Atlanta East/Stonecrest Completes Renovation

STONECREST, Georgia—Artemis Hotel Group announced the completion of a full-scale renovation for the Hilton Garden Inn Atlanta East/Stonecrest, located in Lithonia, Georgia. The 110-room property...
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