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Best Western GM Creates Service Culture in Haiti

Best Western GM Creates Service Culture in Haiti

At the Best Western Premier in Petion-Ville, a neighborhood of Port-au-Prince, Haiti, it’s not unusual to see General Manager Ronald Maidens spot treating carpets, fluffing pillows in the lobby, or waiting tables in the restaurant on busy nights. In early ...

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Carlson Family Foundation Donates to Typhoon Relief

Carlson Family Foundation Donates to Typhoon Relief

MINNEAPOLIS—The Carlson Family Foundation, in partnership with global travel and hospitality company Carlson, announced a $20,000 pledge to Typhoon Haiyan relief groups to aid recovery in the devastated region and has asked Carlson colleagues worldwide to consider personal donations as ...

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Aimbridge’s Dave Johnson Talks Management Strategy

Aimbridge’s Dave Johnson Talks Management Strategy

When Dave Johnson co-founded Aimbridge Hospitality with Les Bentley, another former Wyndham executive, the firm had eight assets and about 1,000 rooms under management. Ten years later, the company now boasts 193 hotels with 27,000 rooms and has had compounded ...

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