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Guest Satisfaction Reaches Seven-Year High

Guest Satisfaction Reaches Seven-Year High

WESTLAKE VILLAGE, Calif.—Following two years of declines, hotel guest satisfaction has increased significantly, reaching its highest levels in the past seven years, according to the J.D. Power 2013 North America Hotel Guest Satisfaction Index Study. The study, now in its ...

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Hotels Seek Patent Reform

Hotels Seek Patent Reform

Last month, the American Hotel and Lodging Association was one of 50 organizations that signed a letter to Congress requesting reform for patent abuse. According to Kevin Maher, senior vice president of governmental affairs for AH&LA, patent trolls are no ...

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Home2 Suites by Hilton Opens 248-Room Hotel in Philadelphia

Home2 Suites by Hilton Opens 248-Room Hotel in Philadelphia

PHILADELPHIA—Home2 Suites by Hilton announced the opening of its 20th U.S. hotel in Philadelphia, Penn. Co-developed by Philadelphia-based Wurzak Hotel Group and Parkway Corporation, and owned by a joint venture that includes DoveHill Partners, Parkway Corporation, and New York-based investment ...

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Best Western Focuses on Caribbean Expansion

Best Western Focuses on Caribbean Expansion

Best Western International is steadily building its reputation in the Caribbean since the openings of the Best Western Premier Petion-Ville in Haiti and the Best Western Plus Condado Palm Inn and Suites in San Juan, Puerto Rico, earlier this year. ...

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