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Brand Identity

Brand Identity

As John Lee sees it, hotel brands can’t lure customers in with a cane like carnival barkers. Attracting more guests relies on building relationships, trust, and ultimately loyalty. For more than 12 years, Lee has overseen everything from advertising and ...

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From Scratch

Finding the perfect hotel-restaurant match involves soul searching, “first dates,” compromise, and trust, in order to build a healthy and successful business relationship. “Without the trust that you’re both in it for the same reasons with the same objectives, then ...

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Niklas Moeller Talks Noise Reduction

As noise continues to be a leading guest complaint within the industry, hotels are seeking ways to reduce the racket and bump up satisfaction scores. One way to achieve this is by installing in-room sound masking systems. Lodging Online Editor ...

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A More Restful Restroom

Hotel bathrooms have evolved over the years from purely functional spaces to high-tech havens that entice guests to relax and unwind. To stay ahead of the curve, hotels are merging new technologies with innovative design to make guestroom bathrooms a ...

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Developing Talent From Within

As part of an industry where employee turnover rates are high and switching between companies is commonplace, Denihan Hospitality Group recognizes how important it is to keep talent within its organization. The hotel management group launched the Talent Development Academy ...

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