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Outsourcing Restaurant Operations in Hotels

Outsourcing Restaurant Operations in Hotels

Many hoteliers are reluctant restaurateurs, and for a good reason: Restaurants are even more labor intensive than hotels. A standalone restaurant is doing extremely well if it achieves a net operating income (NOI) of more than 20 percent, since the ...

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Preventing the Flu

Preventing the Flu

January and February mark peak flu season, and public health concerns are top-of-mind for hotel managers, guests, and staff. To ensure your facility is properly equipped to handle a potential outbreak, facility managers need to develop and initiate a comprehensive ...

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Take a Break

Take a Break

The recession brought with it a slump in meeting business that hotels are only now seeing improve. Now the race is on to drive in more business. To attract corporate and group accounts and keep up with current travel trends, ...

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Brand Identity

Brand Identity

As John Lee sees it, hotel brands can’t lure customers in with a cane like carnival barkers. Attracting more guests relies on building relationships, trust, and ultimately loyalty. For more than 12 years, Lee has overseen everything from advertising and ...

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From Scratch

Finding the perfect hotel-restaurant match involves soul searching, “first dates,” compromise, and trust, in order to build a healthy and successful business relationship. “Without the trust that you’re both in it for the same reasons with the same objectives, then ...

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