Home / Good Advice (page 28)

Category Archives: Good Advice

Feed Subscription

Cleaning Like an Olympian

Housekeeping has evolved from merely cleaning and tidying rooms to ensuring a pathogen-free environment for guests. Priority is given not just to the cleanliness and appearance of rooms, but also to sanitizing surfaces and preventing the spread of contaminants, allergens ...

Read More »

Safe and Pest Free

Over the past several years, there have been many changes to pest management practices in the lodging industry. The days of spraying entire rooms with pesticides are gone, and the pest control populace has transitioned to more sustainable, non-chemical practices ...

Read More »

Success and the City

Industrywide, hotel companies are learning firsthand that successfully marketing a U.S. destination requires embracing a philosophy of “strength in numbers.” This involves cooperation among various entities, including the city, convention and visitors’ bureaus (CVBs), and neighboring hotel properties. Although hotels ...

Read More »

Warm and Gracious

For Jennifer Robbins, success is all about engagement. As general manager of the DoubleTree by Hilton in Naples, Fla., Robbins doesn’t think her management style is unique, but she does bring a somewhat unique outlook to engaging her staff. “I ...

Read More »

High-Tech Housekeeping

What’s most important to hotel guests? You’ll get no penalty if the word “service” immediately came to mind. Guest service is and always will remain the essence of hospitality, but in this age of a transient population hotel cleanliness has ...

Read More »
Scroll To Top