A Forgotten Tool: Improving Lodging Security With Behavioral Detection and Analysis
Last year, a hotel guest in Las Vegas committed the worst mass shooting in U.S. history when he killed 58 people and injured another...
Managing the Challenges That Come With a Major Sporting Event
Major sporting events are big business for hotels—just ask the Minneapolis hoteliers who were swamped during the Super Bowl earlier this year. Trying to...
Technology, the Connected Traveler, and the Guest Experience
For a moment, put yourself in the shoes of a typical smartphone user who happens to be searching for a hotel room. What kind...
Technology Innovations for the Future: What To Expect in Room Attendance Efficiency
Guestroom cleaning is one area where advances in technology have far surpassed their implementation. While the vast majority of hotels still rely on handwritten...
Ask Anthony: Have Hotels and OTAs Reached Equilibrium?
Anthony Melchiorri, hotel fixer and host of Travel Channel’s Hotel Impossible, loves dishing out advice. From sharing best practices to tackling operational issues, he’s here to...