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Air Apparent

Nestled in a box canyon of towering vermilion cliffs, Enchantment Resort in Sedona, Ariz., mesmerizes guests with its dramatic Southwest views. The resort completed a two-year, $25 million renovation in June that emphasized bringing the outdoors in and creating open-air ...

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Hotel Restaurant Longevity

To catch the pulse of major cities such as New York, you need only to observe what is happening with food and fashion. Chefs and restaurateurs race around in a half-crazed frenzy to pioneer the newest “it” movement. Although always ...

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Solving the Parking Problem

Hotel owners and managers often view parking as a necessary evil or a source of headaches. However, parking is an essential guest service that can play a significant role in assuring the profitability of a hotel. Parking is usually the ...

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Don’t Disrupt Staff Communications

You may have heard the term “narrowbanding” over the past twenty years and thought it only applies to public safety organizations, manufacturing environments or maybe transportation and logistics companies. In fact, the hospitality industry is directly affected by a narrowbanding ...

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Don’t Be Left in the Dark

If the grandiose allure of hotel lobbies and generous amenities are any indication, it is clear that “there’s no second chance to make a first impression” in the hospitality industry. Yet, hospitality settings are at risk for being left in ...

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