How to Capture the Wanderlust of Today’s Chinese Travelers
With the world’s largest population of 1.4 billion people, China is flourishing with 6.8 percent economic growth recorded in the first quarter of 2018....
Four Tips from GMs for Weathering the 2018 Hurricane Season
NORTH PALM BEACH, Fla.—Driftwood Hospitality Management (DHM), a North Palm Beach-based hotel management company that operates 51 hotels throughout the United States and Costa...
Four Takeaways from J.D. Power’s Guest Satisfaction Study
Guest satisfaction is of the utmost importance to hotels, and guests are happier than ever, according to the J.D. Power 2018 North America Hotel...
Three Tips for Staying Ahead of Hotel Repairs
When it comes to predictive maintenance, it’s all about the basics. Here is what hoteliers should keep in mind when implementing predictive maintenance at...
Achieving an At-Home Feel in Hotels, Beginning With the Bathroom
Staying at a hotel should be a relaxing, worry-free, and clean experience. When it’s not, guests are sure to complain. Today, most travelers read...