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The Value of Clean

The Value of Clean

Historically, hotel owners and operators have viewed cleaning as a cost center. Consequently, decisions about housekeeping expenditures have focused solely on the amount spent. Yet, several recent studies have revealed that a relatively modest investment can have a significant effect ...

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Smart Hotel Renovation Strategies

Smart Hotel Renovation Strategies

From the days of the Gold Rush to the turn of the 20th century, Chinese and Italian immigrants caught fish and Dungeness crabs at Meiggs’ Wharf in San Francisco to eke out a living. The Best Western Plus Tuscan Inn ...

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Corralling Group Sales

Corralling Group Sales

For some hoteliers, group travel seems like trying to lasso wild horses. Like an unruly herd, the group market continually shifts, heading in one direction, then another, year after year. With different—often more demanding—needs than individual travelers, wrangling group travel ...

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Outsourcing Restaurant Operations in Hotels

Outsourcing Restaurant Operations in Hotels

Many hoteliers are reluctant restaurateurs, and for a good reason: Restaurants are even more labor intensive than hotels. A standalone restaurant is doing extremely well if it achieves a net operating income (NOI) of more than 20 percent, since the ...

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How to Calculate Housekeeping Times

How to Calculate Housekeeping Times

Time is money. For the lodging industry, this is especially applicable when it comes to cleaning costs. Many facility managers assume they can multiply the number of guestrooms by some theoretical productivity rate to determine the time and resources needed ...

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