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Three Tips from: Richard Kessler

Three Tips from: Richard Kessler

Advice from the CEO of the Kessler Collection on the path to success. Define your goal. People need to be very clear about what they’re going to create. Do they really want to create a boutique hotel, or do they ...

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Female Business Traveler Boom

Female Business Traveler Boom

Phyllis Stoller, owner of the Women’s Travel Group in New York City, is happy that more hotels are ditching cliché Girlfriend Getaways and instead catering to avid women travelers and businesswomen, whose needs stretch well beyond complimentary cocktails.

 “We’re not ...

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Hotel Fitness Programs are Bulking Up

Hotel Fitness Programs are Bulking Up

A growing number of hotels are offering innovative, easy-to-implement health and fitness programs – from rooftop boot camps to outdoor running trails – that attract health-conscious consumers and raise guest satisfaction scores. Westin partnered with New Balance to lend out ...

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Hotels See Local Sourcing Pay Off

Hotels See Local Sourcing Pay Off

The menu at the Elements on Level One restaurant in Herndon, Va., reads like a guidebook to the surrounding area. The Meyer natural strip steak comes from Duck Farms in Madison, Va., the handmade goat cheese from Firefly Farms in ...

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Bouncing Back After Bed Bugs

Bouncing Back After Bed Bugs

The only thing that scares hotel operators more than bed bugs is an empty hotel room, yet the two often go hand in hand. Rooms can be out of service as long as two weeks, and treatment costs range from ...

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