Three Tips for Training New Room Attendants
Guestroom cleaning is labor intensive, repetitive, and requires careful attention to detail. Hence, it is understandable that when training new room attendants, it will...
Comparing European and American Hotel Laundry Models
When U.S. travelers stay at European hotels, they may notice a few differences: the room and bed sizes may vary from what they're typically...
Five Ways to Keep Pests Out of Hotels Before They Get In
Hotels are quick to eliminate pests once they get into a property, but many fail to consider the preventive steps they can take prior...
Ask Anthony: Finding Good Employees
Anthony Melchiorri, hotel fixer and host of Travel Channel’s Hotel Impossible, loves dishing out advice. From sharing best practices to tackling operational issues, he’s here...
Four Factors for Combating Unconscious Bias
Unconscious bias is a series of quick thoughts—often stemming from a collection of learned stereotypes influenced by a person’s background, cultural differences, and their...