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Michael Doyle Shares Asset Management Strategy

Michael Doyle Shares Asset Management Strategy

If Michael Doyle had scored just a few more goals or blocked a few more pucks while playing hockey at Cornell University, hotel asset management might be missing one of its more notable practitioners and industry proponents. A die-hard hockey ...

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Preventing Housekeeper Back Injuries

Preventing Housekeeper Back Injuries

Preventing back injuries is a major workplace safety challenge. If employees follow proper lifting techniques, the risk of on-the-job lower-back injuries can be avoided or minimized: Tuck your pelvis. This will tighten the stomach muscles and keep the back straight ...

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Hotel Concierges Take a Personal Approach

Hotel Concierges Take a Personal Approach

Whether it’s chartering a private helicopter to Niagara Falls, renting out a city’s hottest nightclub, or shipping puppies to Abu Dhabi, hotel concierges are tasked with fulfilling some pretty crazy demands. “When guests come with outlandish requests, we need to ...

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Succession Planning: Handing Over the Keys

Succession Planning: Handing Over the Keys

Well-organized succession planning and ongoing communication are critical to the continued success and growth of family-owned businesses. But navigating the transition from one generation to the next can be an emotional and challenging experience. In September, Joe DePalma, president and ...

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TripAdvisor Survey Reveals Top Hotel Amenities

TripAdvisor Survey Reveals Top Hotel Amenities

NEWTON, Mass.—TripAdvisor announced the results of the TripBarometer Truth in Travel Survey, which reveals the hotel amenities and services U.S. travelers find most and least important. Free Wi-Fi (89 percent), parking (89 percent) and breakfast (84 percent) remain in high ...

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