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TripAdvisor Survey Reveals Top Hotel Amenities

TripAdvisor Survey Reveals Top Hotel Amenities

NEWTON, Mass.—TripAdvisor announced the results of the TripBarometer Truth in Travel Survey, which reveals the hotel amenities and services U.S. travelers find most and least important. Free Wi-Fi (89 percent), parking (89 percent) and breakfast (84 percent) remain in high ...

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Ritz-Carlton Launches Worldwide Kids Program

Ritz-Carlton Launches Worldwide Kids Program

CHEVY CHASE, Md.—The Ritz-Carlton Hotel Company announced the launch of new, exclusive Ritz Kids children’s programing through an expanded partnership with Jean-Michel Cousteau’s Ocean Futures Society. Ritz Kids is an engaging and immersive experience that builds upon the adventures of ...

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The Benjamin is Serious About Sleep

The Benjamin is Serious About Sleep

Despite all the bells and whistles applied to improve guest satisfaction scores, hotels still need to deliver at the most basic level to keep customers happy—and that starts with a good night’s sleep. The Benjamin, located in midtown Manhattan, takes ...

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AH&LA Launches Gratuity Guide

AH&LA Launches Gratuity Guide

WASHINGTON—The American Hotel and Lodging Association (AH&LA) is releasing a guide covering gratuity rates for a broad array of service areas, including parking attendants, doormen, housekeepers, and room service. Released in time for the busy holiday travel season, the guide ...

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Shape Up Your Hotel Gym

Shape Up Your Hotel Gym

Hotels are fitter than ever. With guests increasingly expecting fitness centers, the percentage of hotels offering such facilities has reached an all-time high, according to AH&LA’s 2012 Lodging Survey. Now, 84 percent of hotels offer some sort of fitness center. ...

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