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Maintaining Minibars

You might think in today’s hotel environment—with so many food and beverage offerings emerging in hotels—minibars might be seeing less use by guests. If you do, you couldn’t be more wrong. The fact of the matter is that minibar usage ...

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Fresh-Brewed Revenue

General Manager Joe Kurth says the Pfister Hotel in Milwaukee had it all: a prime downtown location, a strong local following, a rooftop bar with views of Lake Michigan, a reputation for catering memorable galas and elegant weddings. But one ...

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