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The Good and Bad of City-Owned Hotels

The Good and Bad of City-Owned Hotels

After the record-breaking flood of 2008 caused billions of dollars of damage in Cedar Rapids, Iowa, the city faced an uphill battle as it struggled to rebuild its downtown corridor. Part of the revitalization initiative included the construction of a ...

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San Francisco Hotels Make Big Economic Impact

San Francisco Hotels Make Big Economic Impact

The hospitality and tourism industry is a vital part of the U.S. economy. In 2012, it supported nearly 7.7 million jobs and generated $855.4 billion in travel spending. And hotels remain a large part of the equation by contributing to ...

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Hotels Reinvent Room Service to Stay Relevant

Hotels Reinvent Room Service to Stay Relevant

The New York Hilton Midtown stirred up some controversy in June when it announced plans to do away with traditional room service. Like many full-service hotels, the nearly 2,000-room property had experienced a decline in room service requests over the ...

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Top Hotel CEOs Dialogue About Diversity

Top Hotel CEOs Dialogue About Diversity

At the second annual Lodging HR and Diversity Summit, CEOs from three of the top hotel companies—Marriott International, Hilton Worldwide, and Choice Hotels and Resorts—spoke openly and honestly about how promoting and practicing inclusion benefits their organizations and helps move ...

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Hilton’s Kurt Smith Talks Innovation

Hilton’s Kurt Smith Talks Innovation

Kurt Smith and his product quality and innovation team at Hilton Worldwide play with ideas on a daily basis. As the vice president of PQI for the company’s focused-service brands, Smith oversees a 10-person team that develops and implements new ...

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