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Boosting Hotel Bandwidth

Boosting Hotel Bandwidth

How much Internet bandwidth does your property need? William Murray has a simple answer: More than you currently have. His typical guest carries both a smartphone and a laptop computer or tablet, meaning that his hotels require four times more ...

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Best Western GM Creates Service Culture in Haiti

Best Western GM Creates Service Culture in Haiti

At the Best Western Premier in Petion-Ville, a neighborhood of Port-au-Prince, Haiti, it’s not unusual to see General Manager Ronald Maidens spot treating carpets, fluffing pillows in the lobby, or waiting tables in the restaurant on busy nights. In early ...

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Food-Focused Epicurean Hotel Readies Opening

Food-Focused Epicurean Hotel Readies Opening

Tampa, Fla., may not be the first location that comes to mind as a hotbed for gastronomic creativity. But the team behind the famous Bern’s Steak House in the Soho neighborhood of the city is single-handedly putting Tampa on the ...

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12 Ways to Increase Hotel Security

12 Ways to Increase Hotel Security

Even when hotels have strong security policies and procedures in place, they are still vulnerable to cyber attacks, break-ins, theft, fraud, and other crimes. That’s why it’s vital to take precautionary measures and continually evaluate security programs. “Having robust security ...

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