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Reauthorization of the Terrorism Risk Insurance Act

Reauthorization of the Terrorism Risk Insurance Act

Prior to the terrorist attacks of Sept. 11, 2001, insurance companies in the United States routinely provided coverage for losses caused by acts of terror. However, after the devastating losses suffered from the events of 9/11, including several hotels in ...

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How to Protect Your Online Presence

How to Protect Your Online Presence

In January, spammers hijacked official website links for thousands of hotels listed within Google+ Local, rerouting visitors to third-party booking services. Since these listings feed results into Google Search, Maps, and Hotel Finder, Google worked quickly and quietly behind the ...

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Pressing the Reset Button on TripAdvisor

Pressing the Reset Button on TripAdvisor

For a hotel with less-than-desirable TripAdvisor reviews, a major renovation could offer a quick ticket to improving its online reputation. In July of last year, TripAdvisor updated its review removal policy to give hotels the opportunity to wipe out old ...

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Terranea Resort’s Terri Haack on Being the Boss

Terranea Resort’s Terri Haack on Being the Boss

During a family camping and fly-fishing trip in the Colorado Rockies, Terri Haack remembers how it rained for 14 days in a row. Frustrated, her mother declared, “I’m done. Let’s go somewhere warm,” rounded up her husband and kids, and ...

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