A Lens on Loyalty: Guest Loyalty Programs Provide Benefits, but the Fees Are Rising
Over the years, the fees hotel owners pay to franchise companies have typically grown at a pace greater than the rise in hotel rooms...
Beyond Business: Sage Hospitality Group President Daniel del Olmo Prioritizes Enriching People’s Lives
Daniel del Olmo joined Sage Hospitality Group at a challenging time, just as the world was facing the reality of a global pandemic in...
IHG LIFT Program Created to Support Growth for Diverse Hotel Owners
ATLANTA—IHG Hotels & Resorts introduced IHG LIFT, an owner growth program focused on creating more hotel development support for historically underrepresented groups within the...
Getting Purchase on the Market: Operations Leaders Discuss Procurement Under Improved But Still Challenging...
While inflation is still casting a long shadow over the market, the bright side for buyers is that supply chains are more reliable than...
Chains Versus Independents: The Segments Have Experienced Similar Recovery, But Different Supply Impacts
The booming industry recovery has touched chains and independent hotels alike, but the role of supply growth in that recovery has varied across the...