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The Do’s and Dont’s of Cleaning Stayover Rooms

The Do’s and Dont’s of Cleaning Stayover Rooms

When it comes to guests’ personal items, it can be confusing for room attendants to decipher what’s off limits. Here’s a list of do’s and don’ts when servicing stayover rooms: DO TOUCH Trash. Empty all trash cans and recycle bins. ...

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Crowdsourcing is Changing Hotel Design and Marketing

Crowdsourcing is Changing Hotel Design and Marketing

When New York City real estate company Prodigy Network decided to create an extended-stay hotel in Manhattan’s Financial District, it took a non-traditional design approach. The company called upon architects, interior designers, and creative minds to submit their own ideas ...

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Hotels Continue to Invest in People and Technology

Hotels Continue to Invest in People and Technology

The introduction of technology has influenced the duties of on-site hotel sales personnel over the years. The Internet, sophisticated revenue management programs, and social media provide marketing professionals with an array of new tools. Investment in technology is often justified ...

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