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Education On Display

4/14/2011 | Hotel Ruminating 2

What started during the days of Prohibition, before there was even a Cornell University School of Hotel Administration, has now become a traditional event that is highly anticipated by the school’s alumni and industry professionals around the country. This weekend, The Hotel Ezra Cornell was held for the 86th year, this edition of the student-run hotel conference featured some discussions on the biggest topics of the day from some of the most prominent names in the hospitality industry.

And, of course, this year’s conference, as in past years, served as a showcase for the students of the school as well as the culmination of the vast educational efforts of the industry.

“It the one event each year where we showcase all of the education in one place,” Dean Michael Johnson told the audience.

While industry members such as Edwin Fuller, managing director and president of Marriott Lodging International; Patricia Harris, global chief diversity office of McDonalds Corporation; Gerald Lawless, chairman of Jumeirah; Stephen Haggerty, global head of real estate and development at Hyatt Hotels and Resorts; and Nancy Johnson, executive vice president and chief development officer for Carlson Hotels Worldwide and AH&LA vice chair; were among the many speaker; the stars of the conference where the numerous hospitality students who worked tirelessly to organize and mange the event.

“Our first goal is to showcase the students and what they’ve learned,” said Alix Morris, a senior who serves as communication director for the conference. “The experience is real-world.”

The Hotel Ezra Cornell is a student-run organization. Each year, the organization chooses a managing director—this year it was Willis Cheng—and hospitality students earn positions on the board of directors and other positions within the organization. Once the board of directors is in place students apply for management positions in the fall semester.

During the six-credit course, they use their skills and education to organize the conference, which is annually attended by nearly 300 guests. The program also utilizes approximately 300-400 student volunteers each year, from both inside and outside the School of Hotel Administration.

The program is designed as a way for students to gain an experiential education in hospitality. “There’s a lot to be said for theory, but you can build upon theory with practice,” Morris said. “It’s a way to take learning from the classroom to an environment where can make mistakes and learn from those mistakes.”

Meanwhile, students in the program get the chance to learn valuable lessons about themselves, and to practice their craft in the real-word. “One of the most valuable lessons has been interpersonal, working on your management style,” said Annie Marlow, a senior who serves as rooms director. “You have the opportunity to figure out what works for you.”

As for the conference itself, this year’s edition featured lively discussion on emerging markets, global development, diversity, and hospitality education around the world.

In the end, the students embraced the challenge and the learning opportunity, despite a large time commitment while keeping up with other course work.

“Through thick and thin it’s definitely a challenge, but stick with it because I see the benefit at the end,” Morris says. “From an operations standpoint, this is the most valuable benefit you can receive.”


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