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Author Archives: William D. Frye

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What Are Your True Variable Costs Per Occupied Room?

What Are Your True Variable Costs Per Occupied Room?

Knowing the average, actual costs incurred per occupied guestroom enables a manager to make more prudent pricing and marketing decisions and to monitor expenses. Variable costs may range from $12 per room night for a budget property to more than ...

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The Do’s and Dont’s of Cleaning Stayover Rooms

The Do’s and Dont’s of Cleaning Stayover Rooms

When it comes to guests’ personal items, it can be confusing for room attendants to decipher what’s off limits. Here’s a list of do’s and don’ts when servicing stayover rooms: DO TOUCH Trash. Empty all trash cans and recycle bins. ...

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How to Make a Bed in Under Five Minutes

How to Make a Bed in Under Five Minutes

The trick to bed-making efficiency is to reduce movement around the bed and to minimize unnecessary movements that will consume time and possibly tire the housekeeper. Here are steps to making a faster bed: Stripping the sheets. Start with the ...

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Tips for Deep Cleaning a Hotel Guestroom

Tips for Deep Cleaning a Hotel Guestroom

For many hotels, the slower winter months are a perfect time to ramp up deep cleaning efforts in guestrooms. Deep cleaning is the process of taking a room out of a hotel’s salable inventory and thoroughly cleaning it to more ...

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