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Author Archives: William D. Frye

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How to Make a Bed in Under Five Minutes

How to Make a Bed in Under Five Minutes

The trick to bed-making efficiency is to reduce movement around the bed and to minimize unnecessary movements that will consume time and possibly tire the housekeeper. Here are steps to making a faster bed: Stripping the sheets. Start with the ...

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Tips for Deep Cleaning a Hotel Guestroom

Tips for Deep Cleaning a Hotel Guestroom

For many hotels, the slower winter months are a perfect time to ramp up deep cleaning efforts in guestrooms. Deep cleaning is the process of taking a room out of a hotel’s salable inventory and thoroughly cleaning it to more ...

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Do Not Disturb: Honoring Guest Privacy

Do Not Disturb: Honoring Guest Privacy

It’s critical that managers train personnel about the importance of honoring do-not-disturb signs, but there’s a limit to how long employees should respect a guest’s privacy before entering the room. Here are a few considerations: Guest illness or death. Sometimes ...

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The Germiest Places in a Hotel Guestroom

The Germiest Places in a Hotel Guestroom

Given that a hotel guestroom may house hundreds of different travelers each year, cleanliness is of paramount importance to prevent the transfer of germs from one guest to the next. Room attendants should place extra “cleaning focus” on the following ...

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