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Author Archives: Sharlene George

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Staying Healthy in the Face of Ebola

Staying Healthy in the Face of Ebola

Travelers aren’t immune to the fear of Ebola generated by top headlines, so even though the dangers of a serious outbreak in the United States remain extraordinarily low, hotels must be prepared to respond to guests’ and employees’ concerns. And ...

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Starwood’s Digital Initiatives Connect with Guests

Starwood’s Digital Initiatives Connect with Guests

If you’re looking to get your guests’ attention, smartphones can be a good place to start. More than ever, guests are turning to mobile devices like these to research travel, book rooms, and interact with brands. From receiving instant directions ...

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Food and Water Quality an Ongoing Challenge for Hotels

Food and Water Quality an Ongoing Challenge for Hotels

From the buffet salad bar greens to the ice clinking in drinks served poolside, hotel administrators are finding that protecting guests from food and water illness outbreaks is a continuous challenge. It’s also a necessary undertaking to demonstrate the hotel’s ...

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