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Author Archives: Megan Sullivan

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The Soft Sell

The Soft Sell

With soft branding, independents can act like a chain when it makes good business sense.

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Checking in with Commune Hotels and Resorts

Checking in with Commune Hotels and Resorts

Commune Hotels and Resorts signed a definitive agreement last week to consolidate the company to sole ownership. Through his private equity firm Geolo Capital, Commune’s chairman John Pritzker bought the 50 percent interest in the company held by Jason, Michael, ...

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Bidding for Boutiques

Bidding for Boutiques

A new travel startup called Stayful aims to make the independent boutique hotel experience more accessible and affordable to U.S. travelers while helping hoteliers fill unsold inventory. The technology will allow consumers to name their own price with real-time bidding. ...

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Better Online Engagement

Better Online Engagement

When making booking decisions, guests are looking at up to 11 online review sites. This is fundamentally changing the dynamics of loyalty, says Kristin Muhlner, CEO of newBrandAnalytics. Here’s why direct engagement is imperative and how hoteliers can effectively mine ...

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Pet-Friendly Hotels Prove Profitable

Pet-Friendly Hotels Prove Profitable

It’s the Friday before the Westminster Kennel Club dog show, and the lobby of New York’s pet-friendly Hotel Pennsylvania is like a madhouse. Everywhere you turn, there are purebred canines strutting around the lobby with their doting owners: a mammoth, ...

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