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Author Archives: Mark Rowh

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Taking Advantage of Travel Disruptions

Taking Advantage of Travel Disruptions

A reality of air travel is that cancellations and delays are unavoidable, especially during the winter months. But can hotels turn a frustrating experience for travelers into a positive one? And maybe bring in significant new business in the process? ...

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Is Holiday.com the Holy Grail for the Travel Industry?

Is Holiday.com the Holy Grail for the Travel Industry?

When a well-known Internet domain name becomes available for purchase, people take notice. That’s certainly the case this fall, with what some are calling the “Holy Grail” for the travel industry hitting the auction block. On Nov. 5, U.K.-based Breathe ...

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User-Generated Marketing Campaigns Engage Travelers

User-Generated Marketing Campaigns Engage Travelers

In the days of film cameras and slide projectors, having to (painfully) sit through the vacation photos of family and friends was a common occurrence. But times have certainly changed. With the social media explosion, anyone can easily share photos, ...

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Google Glass Enters the Hotel Industry

Google Glass Enters the Hotel Industry

Few would disagree that keeping up with mobile technology poses an ongoing challenge for the hotel industry. In one move to stay ahead of the curve, Starwood Hotels & Resorts recently unveiled its new Starwood Preferred Guest (SPG) app for ...

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