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Author Archives: Mike Llewellyn

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Should You Worry About Airbnb?

Should You Worry About Airbnb?

Say what you will about Airbnb, the San Francisco-based company gets headlines. That’s largely because the online marketplace for short-term room rentals is sending a shot across the bow of the hospitality establishment. While some of the industry’s entrenched players ...

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Drury Hotels’ Secret to Guest Satisfaction

Drury Hotels’ Secret to Guest Satisfaction

On its way toward Memphis, Interstate 55 straightens into a precise vertical line as it runs down the eastern edge of Sikeston, Mo. About halfway between St. Louis and Nashville, the old railroad town sits in a vast patchwork quilt ...

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