Diane M. Vondrasek
The Airbnb Quality Challenge
Airbnb—everybody’s talking about it. Inc. magazine named Airbnb the 2014 Company of the Year; PBS recently aired a weekend feature about Airbnb operations in New York City; and a Google search on “Airbnb” currently...
The Lodging Industry Tech Challenge
The lodging industry has been creating and delivering great guest experiences for hundreds of years with tried and true scientific hospitality principles and the passions of those who have generously shared the places they...
An Energy Management Perspective
In a recently completed study, lodging industry experts contributed their views on smart grid technology adoption and its future as an energy management solution in the U.S. lodging industry. Smart grid technology was defined...