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Author Archives: Lodging Staff

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Managing the Social Web

The impact that online reviews and social media chatter have on the hotel industry can no longer be ignored by brands and property management companies that hope to maintain their reputations and provide guests with high-quality service. But attempting to ...

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Design Narrative

Hilton Hotels & Resorts Wednesday launched Hilton Design Studio, a new online, interactive platform that will allow owners, developers, and design firms to better implement the brand’s design narrative. The brand also unveiled two ready-to-use owner solutions—a new FF&E concept ...

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A ‘Buggsi’ Life

First things first…when did the nickname begin? “My name’s a long name and when I was in boarding school in England it was shortened,” Bakulesh “Buggsi” Patel says of his well-known moniker. “Actually, my dad spelled it one way so ...

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2012 Legislative Action Summit

More than 250 hoteliers from across the country were in Washington, D.C., Feb. 29 and March 1 to learn the pressing legislative issues facing the lodging industry and take their message to Capitol Hill. Day one of the American Hotel ...

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4 Questions for Mark Pardue, Grand Hyatt New York

At the end of last year, Grand Hyatt New York unveiled its $130 million top-to-bottom renovation, which included 1,306 redesigned guestrooms, “larger-than-life” installations by acclaimed sculptor Jaume Plesna, and the new Grand Club lounge featuring outdoor space. General Manager Mark ...

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