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Hotel Satisfaction Reaches Record High

Hotel Satisfaction Reaches Record High

Hotel guest satisfaction has reached its highest level since J.D. Power revised its methodology in 2006, according to the J.D. Power 2014 North America Hotel Guest Satisfaction Index Study released today. The study, now in its 18th year, measures overall ...

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Accor Announces New Executive Vice President of HotelServices

Accor Announces New Executive Vice President of HotelServices

Paris, France – Accor has announced the appointment of Dominique Colliat to Executive Vice President, HotelServices, North & Central America and Caribbean. A 27-year veteran of Accor, Colliat will be responsible for targeted business and development strategies to increase profitability ...

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