In today’s ever-changing, online arena, hotels are often faced with bombardment by companies selling something.  Social Media Monitoring tools, Search Engine Optimization (SEO) assistance, Pay-Per-Click advertising, and the list goes on and on.  A big question that I hear lately is, “Do I need an independent website for my hotel?”  My answer to that is “yes.”  And “no”…. In my last blog (“More...

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Post by Roger Miller, Vice President of Sales & Marketing , Hospitality Ventures Management Group ; During my 35 years of recruiting, interviewing, and hiring hotel sales professionals, I’ve had dozens of success stories and, of course, occasional failures. I have been acknowledged for successful hires and deservedly booed for the failures. Like everything in life, the tru...

Post by Matthew A. Woodruff, Vice President, Guest and Brand Excellence, Hospitality Ventures Management Group; I hope you are doing EXCELLENT!   If you recall, back in June we discussed the “ Power of the word EXCELLENT ” and the profound impact that an EXCELLENT service culture ca...

Post by Jay Molitor, Vice President of Operations, Hospitality Ventures Management Group It’s no secret that profit essentially boils down to two things at a hotel: maximizing revenue and minimizing expenses. And while they may appear separate from each other at first glance, revenue and expenses are entwined to such an extent that they must be viewed and managed holistically.   In fact, the key to controlling your labor expenses—the larges...

Post by Robert S. Cole, President and Chief Executive Officer, Hospitality Ventures Management Group Work in the hospitality industry as long as I have (since the '80s) and you will inevitably see core principles for success come to light. Whether it’s learning from your own trials and errors or watching the fortunes of your colleagues and competitors rise and fall, I’ve found that the same basic fundamentals for success come into play time and...

Post by Mary Beth Cutshall, Vice President of Acquisitions & Business Development, Hospitality Ventures Management Group Take a look at accomplished professionals you respect and admire and I guarantee they have a strong ability to connect with others. Successful business people understand that one of the fundamental aspects of their success is the ability to effectively build and maintain relationships. ...

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Post by Michelle Davis. Director of Revenue Management, Hospitality Ventures Management Group When surfing Internet consumer travel sites or trade resources, it’s easy to find Best Available Rate (BAR) essentially has replaced the RACK rate as the standard first quote by the hotel industry.   More...

Post by Mike Stevens, Vice President, Project & Procurement, Hospitality Ventures Management Group At Hospitality Ventures Management Group (HVMG), we specialize in turning around underperforming properties and as you might suspect,...

Post by Kathryn P. Jones, Director of e-Commerce, H...

Post by Roger A. Miller, Vice President of Sales & Marketing, Hospitality Ventures Management Group When it comes to driving revenue at a hotel, an aggressive, results-oriented director of sales & marketing is essential.  Unf...

Post by Susan M. Sanders, Vice President, Strategic Planning and Human Resources, Hospitality Ventures Management Group Most companies do a fair job of creating a Strategic Plan that defines the most important objectives, initiatives and measures for the organization over a three-year outlo...

Post by Matthew A. Woodruff, Vice President of Quality and Guest Satisfaction, Hospitality Ventures Management Group As Vice President, Guest a...

Post by Jay Molitor, Vice President of Operations, Hospitality Ventures Management Group There’s no denying that a great general manager can spell the difference between success and failure at a hotel.  GMs are the heart and soul of a successful hotel, setting the tone for service and performa...

Post by Robert Cole, President & CEO, Hospitality Ventures Management Group It’s no secret that the hotel industry is an extremely people-intensive business, so it’s imperative to success as a hotel owner or operator that your team performs at a peak level. As a second-generation hotelier who has been work...